5 Hotel Amenities That Your Guests Want

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From cosy rooms in igloos to underwater rooms to lodging with animals, new properties are mushrooming and pushing the envelope of what a typical hotel experience feels like. Regardless of the innovation, there are certain basic requirements properties are obligated to meet to guarantee both comforting and welcoming experience to guests.

To win the hearts and loyalty of customers, properties have to offer more than a place to sleep. Whether it’s room service, valet parking, an on-site spa with luxury bath amenities or luxurious guest room amenities supplies, it’s what’s over and above that appeals to guests. Akin to how guest expectations for décor and communication has evolved over the years, so has their envisage for amenities.

With the advent of the internet, travellers are more discerning than ever. With plenty of options available at the click of a button, they have a variety to choose from. If you want your customers to return and stand out from competitors, you need to focus on offering top-notch service and features.

1. Free Wi-Fi

For better or for worse, pre-teens and above are glued to their mobile devices nearly 24/7. Anything that comes in the way of uninterrupted internet access is perceived as a big negative. Today, it’s a game-changer and a modern-day staple for when travellers are looking make to make a booking. A property that offers free, property-wide internet access instantly bags a differentiating positive that makes guests chose them over others. If your hotel targets business travellers then without question, Wi-Fi is a must. Nearly 34% of business travellers won’t consider a property unless it has Wi-Fi.

2. Complimentary breakfast

Bespoke hotel amenities include a complimentary breakfast. Whether it’s a family vacation or a single person travelling for work, people take comfort in the fact that the first and the most important meal of the day is taken care of. After free Wi-Fi, travellers rank breakfast as the second most important amenity. Trust us, complimentary breakfast will not go unappreciated.

Apart from complimentary breakfast, guest room supplies mini-fridges and room service is also sought after. Business hotels can even think of offering grab-and-go meals for business travellers, giving guests the flexibility and convenience that they desire. A packed sandwich for on the road or a warm burrito to enjoy in the comfort of their room.

3. Luxurious spa and fitness facilities

If your current facilities include a 10-year old treadmill and generation-old TVs, unfortunately, they don’t make the cut anymore. The guests of today covet state-of-the-art, high-quality weight and cardio equipment, steam baths with sulphate and paraben free hotel amenities, saunas, massage services with luxury bath amenities – there’s really no going over the top. Mid-range hotels can aim to house mid-range, well-maintained and a broad selection of weight and cardio equipment along with big TV screens. It’s a good starting point.

4. Spa quality toiletries  

Remember, it’s the extra touches and the little things that leave a lasting impression on guests. Stocking the bathroom and rooms with luxury bath amenities and beauty products by luxury hotel amenities manufacturers like Inara can instantly give your hotel an indulgent five-star feel. From shampoo, soap, conditioner, body gels, mouthwash, lotions, etc. don’t forget anything. Inara provides bespoke hotel amenities which are also sulphate and paraben free hotel amenities. They’re an excellent option for everybody and anybody.  

5. Attentive, informative concierge services

When guests experience problems or are in need of information, a fast, courteous and reliable response often marks the difference between a dream vacation and a nightmare stay. An indispensable asset which employees should possess are a thorough knowledge of the property, it’s areas and its policies, especially those who communicate with customers. Knowledgeable staff who are willing to go the extra mile and deliver helpful information definitely make an indelible impression. This impression translates into word of mouth marketing for your property inturn creating a steady pipeline of referred guests.

Ultimately, amenities matter. They’re what make enhance your customers experience from good to excellent. Ensure you do everything you can to win the hearts of your customers and in turn their bookings and loyalty. Always remember, consistency is key – offer the exact same experience every single time thn the guests develop a sense of confidence and comfort with your property.

How Hotel Amenities Enrich the Customer Experience

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Little things make a big difference – especially when it comes to delivering quality customer service in the hotel industry. More than the size of the suite or view from the window, it’s those little extra amenities that make your stay all the more enjoyable. As trivial as they may seem, hotel amenities are those vital goodies that can either make or break a customer’s experience. From uninterrupted Wi-Fi connection to the adorable travel size toiletries, you will be surprised how much influence simple hotel amenities have on making a stay a memorable one. If you don’t believe it, here’s a look at how few such amenities make a huge difference.

The classic Wi-Fi conundrum

With the ever-increasing use of digital technology, hi-speed internet is sort of a lifeline for almost everyone. From regularly updating oneself with emails to posting every exciting experience on social media, Wi-Fi network has become nothing but an essential amenity.  And god forbid if any room comes unequipped with this 21st-century necessity.

Bathroom essentials

No stay is complete without a set of complementary Inara travel size toiletries. Let’s face it, it’s not often that we go packing without the essential toilet kit. But it doesn’t hurt to have a freshly laid out kit that we can call our very own. After all, hotel bathroom toiletries essentials are great lifesavers in case you occasionally forget the much-needed toothbrush or shampoo. It’s not enough to have a wide array of toiletries at the cost of their quality. Think about it – having to use low quality shampoo is as bad as having to use no shampoo at all.

Linen towels and bathrobes

You may wonder how the humble towel can determine the quality of your experience. Well, having a towel that isn’t soft enough or big enough to drape yourself is quite off-putting. It’s almost as if you were reducing all that effort in taking a hot shower into redundancy. Similarly, having the luxury of linen bathrobes is nothing short of a royal experience. Some guests look to the hotel experience as a luxurious getaway. It is simple amenities like these that guarantee such finesse.

Complimentary refreshments

It’s no doubt that room service is always at our every beck and call. But calling out to them every time we want a glass of water can be taxing. Keeping refreshments like water or coffee/tea sachets stocked up in every room can make things all the more convenient. Be it a glass of water to quench your thirst or piping cup of coffee to kick-start your day, these conveniences leave a positive impression on every guest.

Dining options

When in a new place, every traveller likes to get a taste of the local cuisine. To give this experience a personal touch, it’s advisable to add a list of local recommendations on the dining menu. It adds an oomph factor which takes the quality of service a long way. On the contrary, it is also better to provide some staple options lest the guests aren’t of the adventurous category. It not only leaves the guest feeling cared for but it also makes them feel at home.

Specialised extra’s While it’s apt to treat every guest equally with the best of services, a little extra won’t do any harm. Whether it is a chilled bottle of champagne for a newly married couple or a crib for a child, these little extras are what make the stay a memorable and enjoyable one. If not for anything, it’s the thought and gesture that counts.

5 Important Natural Products for Business Travelers

With every Business Travel, one looks at productive meetings, efficient networking and accomplishing much more. Though on the other side, business travel can be really taxing because of various reasons – frequent travels are tiring, eating and sleeping patterns and more. All these reasons can impact your outlook too. Therefore, it becomes crucial to plan your packing. A business traveller should be hands-on with the important things which should go in the luggage. Regular travels can be tedious and unplanned too, therefore, a frequent traveller must have a certain part of the luggage always ready. While by now everyone knows the key to a Smart Packing is ‘Divide and Pack’. So as many sections you have in the suitcase, so is your travel life made easy. A set of clothes, shoes, set of casuals and your own body and bathing amenities are the basic toiletries anyone needs to carry. But the question is how much is sufficient? Some services should be left to the best of the hotels.

While you are away flying, attending meetings and eating everything try to take care of yourself at the end of the day. No matter how much your day has been hectic make sure to rejuvenate yourself before you go to sleep. Natural products are known for their long-lasting impact. Though there are many such brands available in the market one of the brands which are really important for a business traveller is INARA. Inara India recognizes the need of today’s five-star hotels when it comes to wellness amenities, therefore while manufacturing luxurious hotel amenities they add refinement beyond imagination. A brand which takes pride in manufacturing 100% natural products that benefit body, mind, and environment, by being completely free of sulphates, parabens, colouring agents, or any synthetics. They are the source of natural ingredients at a hotel which drives a traveller again to your hotel. Here is the basic list of hotel amenities of bath and basics which every hotel should have to keep their guests revitalized:

–    INARA’s Shampoo is made up of a mixture of rosemary leaves, green tea and soap nut extracts is a unique combination. These shampoos are sulphate free therefore harmlessly cleansing hair and scalps.

–    Conditioners boasts of olive oil mixed with glycerine and hibiscus extract to detangle hair to keep easy and breezy.

–    The shower gel is kept closest to nature while using coconut oil, soya bean protein and carrot seed oil. It helps to find the body natural moisture balance with a subtle fragrance.

–    Body lotions are made the most effective by using olive oil, liquorice oil and flaxseed oil which are easily absorbed in the skin to keep it soft for the longest hours.

–    Bathing soap comprises of coconut oil and almond oil mixed with glycerine so that there is no dryness after bathing.

–    While when it comes to Inara Hand soap they are enriched with Vitamin E to cleanse and nourish guest’s hands.

All the above products are available in unique blends of ingredients which are known for their various benefits. They come in Neroli & Lemon Zest, Tangerine & Orchid, Water Lily and Citrus. Citrus is known to keep the glow intact whereas Neroli extracts are famous for its soothing power. Lemon Zest is filled with the power of mood enhancer to let you enjoy the rest of the evening after a hectic day. They also come in mini packaging which can be carried by the travellers while checking out. They are mini toiletries easy to carry even in a short suitcase as well as apt for frequent travellers. Given the range of the natural products that INARA has to offer, any of the business travellers will keep coming back to their home away from home.

It’s important for Indian top hoteliers to create a comfortable and soothing environment for its guests. These offerings might appear a small part of the entire hospitality services but because they are of personal usage, natural bath and basics amenities become crucial. Inara’s products make sure to satisfy the travellers’ needs especially when they return to their rooms tired and exhausted. Thus, let the business travellers end their days at the best.

Feel The Essence Of Nature With Inara India In Hotel As Well

Hotel is a home away from home for any traveler. When you travel you seek to get the best. To make that stay more memorable hotel amenities plays a crucial role. The quality of the amenities provided by the hotel develops a sense of sophistication amongst the traveler. Not only this, the better the amenities better is the brand value and image of the hotel.

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How Inara India will Help You in Providing an Unforgettable Experience to Your Guest

‘Home Away from Home’– This is the most popular statement used for the hotels in consideration with the guest stay. A successful hotel always aims at the superior guest experience. To meet the guest expectations every hotel needs to do careful planning and pay attention to each detail and service demanded by the guests. Inara India is here to help hotels meet one such expectation to maximize guest experience and add to the value of the hotel brand.

Continue reading “How Inara India will Help You in Providing an Unforgettable Experience to Your Guest”